Ethletic / Cancellation

Cancellation Policy & Cancellation Form.

Changed your mind? Here you will find the cancellation policy, the model form and the contact details for your declaration.

At a glance 14

days cancellation period according to the following policy.

Your rights / The details are below.

Everything in one place. Clear to read.

Ethletic / Customer Service
Document / PDF

For reading.
And fill out if needed.

The document contains the cancellation policy and the model cancellation form. You can use the form for your declaration. Use is not mandatory.

A / Rights

Cancellation Policy

B / Process

Model Cancellation Form

Would you like to use the model form? You can find it in the PDF above. You can also communicate your cancellation without this form via a clear declaration.

01 / PREPARE

Use the form if needed.

Open the PDF and enter the details of your order.

02 / COMMUNICATE

Declare cancellation.

For example, send your declaration by email to ethletic@brands-fashion.com . You can find the postal address in the policy.

03 / RETURN

Prepare the return.

Send the goods according to the policy above to the return address listed below.

Packed well.

Please use the shoe box if possible and protective outer packaging. Please do not tape or label the shoe box directly.

These packaging instructions are not a requirement for the effective exercise of the right of cancellation.

Refund and return costs.

You can find the details about the refund, return costs and a possible loss in value in the section "Consequences of Cancellation".

For the goods

Return Address

Brands Logistics GmbH
Am Ring 11
19376 Ruhner Berge OT Zachow
Germany

For your message

Contact

ethletic@brands-fashion.com

The address for your cancellation declaration is listed above under "Declare Cancellation".

Still have questions?

Send us a message.
We will take care of it.

Do you need support with your order or return? Write to us. With your order number, we can more easily assign your request.

Write an email